Integrations

Connect RipeText to your support platform.

RipeText integrates with leading customer support platforms to ingest conversations, extract insights, and help your team improve.

Supported Platforms

How Integrations Work

  1. Connect — Authorize RipeText to access your support platform via OAuth
  2. Import — RipeText pulls in your historical conversations
  3. Analyze — Our AI extracts topics, sentiment, and quality signals
  4. Monitor — New conversations are synced in real-time via webhooks

When to Connect

You can connect an integration in two places:

  • During onboarding — This is the recommended path. RipeText will automatically import your historical conversations so insights are ready from day one.
  • From Settings → Integrations — You can connect additional platforms at any time. A historical import will also run when connecting a new platform for the first time.

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